In short
You pay for our service in advance. This page explains when we give money back and how to cancel. It applies however you paid: at our office, to a dealer, or online.
If you cancel before installation
We refund everything you paid in advance.
Monthly package fees
Once a month has started, we don't refund the days you haven't used. Your connection keeps working until the end of that month.
If you're without service for more than 72 hours because of a fault on our side, ask us and we'll add the lost days to your expiry date or refund them.
Installation and equipment
Installation charges can't be refunded once the installation is done. Equipment you bought from us is covered by its warranty.
Paid twice or paid the wrong amount
Send us the payment reference. Once we've checked it, we'll either refund the extra amount or put it towards your next renewal, whichever you prefer.
Online payments
When we approve a refund for an online payment, the money goes back to the same wallet or account you paid from. That usually takes 7 to 10 working days, plus whatever time the payment company itself needs.
How to ask for a refund or cancel
Call or WhatsApp us, or email info@lmpl.net. Give us your username, the date and amount of the payment, and the payment reference. We'll get back to you within 3 working days.
Contact us
Login.Me (Pvt) Ltd, Zia Town, near Jazz (Mobilink) office, Kashmir Bridge, East Canal Road, Faisalabad
Phone and WhatsApp: +92 300 464 6777
Email: info@lmpl.net